1. Acceptance of Terms

By accessing or using Gloojo's website or purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our website or services.

For any questions about these Terms, please contact us at [email protected] .

2. Eligibility

You must be at least the age of majority in your country or region, or use our website with the consent and supervision of a parent or legal guardian.

3. Account Registration

If you create an account, you are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.

If you believe your account has been accessed without authorization, please contact us at [email protected] .

4. Intellectual Property

All content on Gloojo, including text, graphics, logos, images, product designs, page layouts, icons, videos, and other materials, is owned by Gloojo or licensed to us and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, exploit, or use any part of our website or content without our prior written permission.

5. Product Information, Availability, and Pricing

We make reasonable efforts to display product descriptions, images, colors, sizes, prices, availability, and other product information accurately.

However, product colors and appearances may vary depending on your device screen, lighting, and display settings.

All products are subject to availability. We reserve the right to correct errors, update product information, change prices, modify or discontinue products, and limit product quantities at any time.

6. Orders and Payments

By placing an order, you agree to provide current, complete, and accurate billing, shipping, payment, and account information.

We reserve the right to refuse, cancel, or limit any order for reasons including product availability, suspected fraud, incorrect pricing, incorrect product information, payment issues, shipping restrictions, or violation of these Terms.

Payments are processed by third-party payment providers. Gloojo does not store your full credit card number, debit card number, or complete payment credentials on our website servers.

7. Shipping, Delivery, Customs, and Taxes

Shipping methods, delivery times, shipping costs, eligible destinations, and restrictions are described in our Shipping & Returns Policy.

Delivery times are estimates and may be affected by order processing time, carrier delays, customs clearance, weather, service disruptions, holidays, or other circumstances outside our control.

Product prices and shipping fees shown on Gloojo do not include VAT, import duties, customs fees, brokerage fees, customs clearance fees, or other taxes charged by the destination country or region.

The customer or recipient is responsible for paying any applicable customs duties, VAT, import taxes, customs clearance fees, brokerage fees, or related charges when required by the carrier, customs office, or local authority.

8. Returns, Exchanges, Refunds, and Cancellations

Returns, exchanges, refunds, damaged items, non-returnable items, return shipping costs, and order cancellations are governed by our Shipping & Returns Policy.

Do not send items back to the sender address on the package. If your return or exchange request is approved, the correct return address and instructions will be provided by email.

9. Prescription Lenses and Customer-Provided Information

If you order prescription lenses or customized eyewear, you are responsible for providing complete and accurate prescription information, lens preferences, pupillary distance, shipping information, and any other details required for your order.

Gloojo is not responsible for delays, fitting issues, lens errors, or other problems caused by incorrect, incomplete, outdated, or inaccurate information provided by the customer.

Prescription lenses and customized products may require additional processing time and may be subject to return, exchange, or cancellation restrictions as stated in our Shipping & Returns Policy.

10. User Content

If you submit reviews, feedback, photos, messages, suggestions, or other content to Gloojo, you confirm that the content is accurate, lawful, and does not infringe the rights of any third party.

We may use feedback or reviews to improve our products and services.

We will not use your name, photo, image, review content, or other user-generated content in advertising without your consent, as described in our Privacy Policy.

You agree not to submit unlawful, abusive, misleading, defamatory, offensive, infringing, or harmful content.

11. Prohibited Conduct

You agree not to use our website, products, or services for any unlawful, fraudulent, harmful, abusive, or unauthorized purpose.

You must not interfere with the security, operation, or availability of our website, attempt unauthorized access, upload harmful code, or use our website in a way that violates applicable laws or regulations.

12. Third-Party Links

Our website may contain links to third-party websites, payment providers, shipping carriers, social media platforms, or other external services. We are not responsible for the content, policies, security, availability, or practices of third-party websites or services.

13. Product Use and Wellness Disclaimer

Gloojo eyewear products, including tinted blue light blocking glasses and related products, are intended for personal wellness, lifestyle, comfort, or general eyewear use only.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition and should not be considered medical devices unless clearly stated otherwise.

We do not make medical or health claims about our products. If you have a medical condition, eye health concern, or vision-related question, please consult a qualified healthcare or eye care professional.

14. Privacy

Your use of our website and services is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, share, and protect personal information.

15. Disclaimer of Warranties

Our website, services, and products are provided on an "as available" basis, except as expressly stated in these Terms or required by applicable law.

We do not guarantee that our website will be uninterrupted, error-free, secure, or free from harmful components.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Gloojo will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of our website, services, or products.

Our total liability for any claim related to an order will not exceed the amount paid for the product or service giving rise to the claim, unless otherwise required by applicable law.

17. Changes to These Terms

We may update or modify these Terms from time to time to reflect changes in our business, website, products, services, or legal requirements.

When we update these Terms, we will revise the Effective Date at the top of this page.

Your continued use of our website or services after updated Terms are posted means you accept the updated Terms.